Privacy Policy

Last Updated: August 23, 2026

BALU KIDS (“BALU KIDS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of visitors to our website, parents, guardians, prospective families, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit balu-kids.com, contact us, submit an inquiry, communicate with us through WhatsApp or other channels, or otherwise interact with BALU KIDS.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

BALU KIDS is an international children’s educational center located in Bali, Indonesia.

Website: balu-kids.com
Email: balukidsbali@gmail.com
Phone: +62 851 9033 2442
Address: Br. Sumampan, Kemenuh, Sukawati, Gianyar Regency, Bali 80582, Indonesia

For questions concerning this Privacy Policy or your personal data, please contact us using the details above.

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following categories of information:

Information You Provide to Us

This may include:

• your name;
• email address;
• telephone or WhatsApp number;
• information submitted through contact, enrollment, inquiry, or registration forms;
• information you provide when communicating with BALU KIDS;
• information relating to a child that a parent or legal guardian voluntarily provides when making an inquiry or applying for enrollment; and
• any other information you choose to provide to us.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• referring website or source;
• approximate location derived from technical information;
• date and time of visits;
• interaction with website pages and links; and
• cookies or similar technologies, where applicable.

We may use analytics and similar technologies to understand how visitors use our website and to improve its performance and content.

3. How We Use Personal Information

We may use personal information to:

• respond to inquiries and requests;
• provide information about BALU KIDS programs, enrollment, fees, activities, and services;
• communicate with parents, guardians, prospective families, and members of our community;
• process enrollment-related requests;
• operate, maintain, secure, and improve our website;
• understand how visitors use our website;
• improve our educational services and communications;
• prevent misuse, fraud, or security incidents;
• comply with applicable legal and regulatory obligations; and
• send relevant communications where you have requested them or where otherwise permitted by applicable law.

We do not sell personal information.

4. Information About Children

BALU KIDS provides educational services for children. We recognize that information concerning children requires particular care.

Our website is primarily intended to provide information to parents, guardians, and other adults. We do not knowingly seek to collect personal information directly from children through the website without appropriate involvement or authorization from a parent or legal guardian.

Parents or legal guardians may provide information about their children when making an inquiry, applying for enrollment, or communicating with BALU KIDS.

We use such information only for legitimate educational, administrative, safety, communication, and enrollment-related purposes and take reasonable measures to protect it.

If you believe that a child has submitted personal information to us through the website without appropriate parental or guardian involvement, please contact us so that we can review and, where appropriate, delete the information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• ensure that the website functions correctly;
• remember certain preferences;
• understand website traffic and visitor behavior;
• measure website performance;
• improve our content and services; and
• measure the effectiveness of marketing or advertising activities, where applicable.

Some cookies may be provided by third-party services used on our website.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

6. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including communication platforms, social media platforms, mapping services, analytics providers, and other external websites.

For example, visitors may choose to contact BALU KIDS through WhatsApp or visit our social media profiles.

When you interact with a third-party service, that service may process your information according to its own privacy policy and terms. BALU KIDS does not control the privacy practices of independent third-party services.

We encourage you to review their privacy policies before providing personal information.

7. Sharing of Personal Information

We may share personal information only when reasonably necessary, including with:

• service providers that support the operation, hosting, maintenance, security, analytics, or functionality of our website;
• communication and technology providers used to respond to inquiries or provide our services;
• professional advisers where necessary;
• government authorities, regulators, law enforcement agencies, or other parties where disclosure is required by applicable law; and
• other parties where you have provided consent or where disclosure is otherwise legally permitted.

Where third parties process personal data on our behalf, we seek to use appropriate safeguards consistent with applicable requirements.

8. International Data Processing

Some technology providers and online platforms used by BALU KIDS may process or store information outside Indonesia.

Where personal data is transferred or processed across borders, we take reasonable steps to ensure that such processing is handled in accordance with applicable data protection requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining appropriate business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.

11. Your Rights

Subject to applicable law and the circumstances of the request, you may have rights regarding your personal data, including the right to:

• request information about how your personal data is processed;
• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data where legally applicable;
• withdraw consent where processing is based on consent;
• object to or request restriction of certain processing where applicable; and
• exercise other rights provided under applicable data protection law.

To make a privacy-related request, please contact us at balukidsbali@gmail.com.

We may need to verify your identity before fulfilling certain requests.

12. Legal Compliance

BALU KIDS processes personal data in accordance with applicable laws and regulations governing personal data protection in Indonesia, including Indonesia’s personal data protection framework, as applicable to our activities.

Where individuals accessing our website are located in other jurisdictions, additional privacy rights may apply to them under applicable law.

13. External Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, security, or privacy practices of independent external websites. Visiting an external website through a link on BALU KIDS is subject to that website’s own terms and privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements.

When this Privacy Policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact:

BALU KIDS
Br. Sumampan, Kemenuh, Sukawati, Gianyar Regency, Bali 80582, Indonesia
Email: balukidsbali@gmail.com
Phone / WhatsApp: +62 851 9033 2442
Website: balu-kids.com